Not all USB cables are created equal and some provide higher connection quality. Try connecting your controller using a different USB port and using a different USB cable. Visit your hardware manufacturers website for information, and if you need to install a driver make sure you restart your computer to ensure all updates are refreshed. Please make sure you have the correct driver installed from your hardware manufacturers website here It's good to restart after any kind of driver or software installation to make sure everything is working correctly.Ĭheck you have the correct drivers installedĪ lot of controllers need drivers to be installed before it will connect with a Windows computer. NOTE: A shortcut will be also be created on desktop.įor more detailed information regarding installing Serato DJ Pro, please refer to the How to Install Serato DJ Pro article.Having a hard time getting your controller to connect using Windows? Follow the troubleshooting steps below to get up and running.Ī classic troubleshooting step, but you would be surprised at the amount of people that bypass this one! Restarting your computer refreshes a lot of driver issues and refreshes the OS. Serato DJ Pro will now perform a standard installation.ħ. If a User Account Control window appears, click ‘Yes’ to proceed.Ħ. The software EULA screen will appear - read the License Agreement, then tick the ‘I agree to the license terms and conditions’ checkbox - and click ‘Install’.ĥ. Extract the Serato DJ Pro.exe installer file and double-click it.Ĥ. Double-click on the “SeratoDJ Pro.zip” and extract the installer, using the Windows included archive tool, or your favourite third-party tool.ģ. Browse using Windows Explorer, to the location where the Serato DJ Pro download installer was saved.Ģ. We recommend you download the latest version of Serato DJ Pro from our website.ĬLICK HERE TO GET THE LATEST INSTALLER FOR WINDOWSġ.
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